Shipping & Returns

Shipping and Returns Policy

Shipping and Returns Policy

Shipping Information

Shipping Times:

  • Australia: 5-8 days
  • Canada: 6-9 days
  • UK: 5-8 days
  • US: 6-10 days

We strive to deliver all of our products as quickly as possible. Please note that these timeframes are estimates and actual delivery times may vary due to factors beyond our control.

Order Processing:

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates:

Shipping charges for your order will be calculated and displayed at checkout.

Returns Policy

30-Day Easy Returns:

We are committed to your satisfaction with every purchase. That's why we offer a 30-day return policy for your peace of mind. If you are not completely satisfied with your purchase, you can return it within 30 days of receipt for an exchange or a full refund.

Simple Return Process:

  • Initiate Your Return: To start the return process, please visit our Contact Us page to reach out to our friendly customer service team.
  • Receive Return Authorization: After your return request is approved, you'll receive a return authorization number (RAN) and comprehensive instructions on how to return your item.
  • Prepare Your Return: Pack the item securely in its original packaging, ensuring all tags and labels are intact. Include the return authorization form inside the package to streamline processing.
  • Ship Your Return: You are responsible for return shipping costs. To ensure a smooth return, use a trackable shipping method. Returns sent without tracking may not be accepted. Ship the package to the address provided by our customer service team.
  • Processing Your Return: Upon receiving your returned item, our team will conduct a thorough inspection. If the item meets our return criteria, your refund will be processed within 5-7 business days. If the item does not meet our criteria, it will be returned to you.

Important Return Information:

  • Items must be unworn, unwashed, and in their original condition with all tags attached.
  • Refunds are issued to the original payment method only.
  • Any discrepancies or issues with the return process may result in delays in your refund.

We strive to provide the best shopping experience and stand by the quality of our products. If you have any questions or need assistance, please visit our Contact Us page.